Your privacy is important to us and we want you to feel comfortable visiting luna-truffles.com

WHO ARE WE?

S.C. PREMIUM TASTE CMN S.R.L.

Fiscal code: RO29445988

Registration number at the trade register: J03/1662/2011

Address: Sat Albesti Ungureni nr. 556, Com. Albestii de Arges, Jud. Arges

Web: www.luna-truffles.com

E mail: contact@luna-truffles.com

Phone: Mobile: +40749210361

WHAT DATA DO WE PROCESS?In order to deliver the ordered goods, to confirm the order, to inform you about the order, to inform you about the delivery, to confirm the order, to inform you about the delivery. for the delivery of the ordered goods, confirmation of your order, informing you about the status of your order, responding to your complaints, evaluating the goods, as well as for carrying out commercial, promotional, marketing, advertising, development, market research, statistics, monitoring of sales and purchasing behaviour of customers, administrative and media activities, you agree to entrust us with the following personal data: name, surname, e-mail address, ID number, telephone number, billing address, delivery address, IP address, password for access to the website. Please do not provide us with any personal data other than those strictly necessary for the purpose specified in this policy.

1.1. If you are a visitor to the site, the platform will process your personal data that you provide directly in the context of using the site, such as the data you provide in the contact/review/newsletter section.

1.2. Account registration on www.luna-truffles.com; The main purpose of collecting personal data in this case is to enable the creation of a user account, through which you will have access to my orders section, delivery addresses, order history, profile data. At the same time, some of this data (e.g. e-mail address, telephone number) is necessary for a good communication between our company and you as a customer, as well as for sending you promotional offers occasionally.
In addition, during the use of the www.luna-truffles.com platform, data is collected on search history, product categories visited, products viewed, articles viewed, etc. At the same time, with the help of tracking codes installed on our platform from various analytics and statistics service providers, data is collected such as IP address, duration of page usage, pages visited.
All this collected information is used for the exclusive purpose of optimizing and improving the functioning of our platform, so as to provide you with the most pleasant experience when using it.If you use your Facebook or Google account to create a user account on the platform, PREMIUM TASTE CMN SRL will process the following public profile data displayed by those applications: user name, e-mail address.

1.3. Placing an order on the website www.luna-truffles.com;The purpose of processing personal data is limited to carrying out the activity of supplying the products ordered by customers. We will process personal data in a manner compliant with EU Regulation 2016/679; the legal basis being the conclusion and execution of the contract in the case of order processing (according to Art. 6 para. (1) lit. (b), of the GDPR).1.4. Newsletter SubscriptionThe purpose of processing personal data in this case is to inform you about our products and events organized by us and direct marketing and advertising;

  1. PURPOSES AND GROUNDS OF PROCESSING

2.1. If you are a customer of the Site, PREMIUM TASTE CMN SRL processes your personal data as follows:for the performance of the contractual relationship between you and PREMIUM TASTE CMN SRL, namely for the taking, validation, dispatch and invoicing of the order placed on the site, informing you about the status of the order, organising the return of ordered products, etc: The processing of your data for this purpose is based on the contract concluded between you and PREMIUM TASTE CMN SRL. The provision of your personal data is necessary for the performance of this contract. Refusal to provide data may result in the impossibility of the contractual relationship between you and PREMIUM TASTE CMN SRL.

for the fulfilment of the legal obligations incumbent upon PREMIUM TASTE CMN SRL in the context of the services provided through the Website, including tax obligations, as well as archiving obligations: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide your data may make it impossible for PREMIUM TASTE CMN SRL to comply with its legal obligations and therefore unable to offer you services through the site.for marketing activities, i.e. for sending, via remote communication means (e-mail, sms) of commercial communications on products and services offered by PREMIUM TASTE CMN SRL, through the site.Grounds: The processing of your data for this purpose is based on your consent, if you choose to provide it.You can express your consent to the processing of your data for this purpose by ticking the appropriate box at the time of account creation, or after account creation, in the My Account section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/sms containing commercial communications. In addition, you can unsubscribe by going to the My Account Information section.Providing your data for this purpose is voluntary. Refusal to provide consent for processing your data for this purpose will not have negative consequences for you.for the purpose of carrying out various analyses, reporting on the functioning of the site, profiling consumer preferences, mainly to improve the experience offered on the site.Grounds: The processing of your data for this purpose is based on the legitimate interest of PREMIUM TASTE CMN SRL to continuously improve the customer experience on the site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

2.2. If you are a visitor to the site, PREMIUM TASTE CMN SRL processes your personal data as follows: for marketing activities, i.e. for the transmission, by means of remote communication (e-mail, sms), of commercial communications on the products and services offered by PREMIUM TASTE CMN SRL, via the site: The processing of your data for this purpose is based on your consent, if you choose to provide it.You can express your consent to the processing of data for this purpose by completing and ticking the appropriate box in the newsletter subscription form available on the site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/ sms containing commercial communications.Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will not have negative consequences for you.To resolve complaints, claims and to monitor traffic and improve your experience offered on the site.Basis: The processing of your data for this purpose is based on the legitimate interest of PREMIUM TASTE CMN SRL to ensure the proper functioning of the site, as well as to continuously improve the experience of visitors to the site, including by resolving various comments, questions or complaints.Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

  1. As a matter of principle, PREMIUM TASTE CMN SRL will process your personal data for as long as necessary to achieve the processing purposes mentioned above.If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently in accordance with the legal obligations incumbent on PREMIUM TASTE CMN SRL (e.g. in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year during which they were drawn up).
    If you withdraw your consent to the processing of your data for marketing purposes, PREMIUM TASTE CMN SRL will cease processing your personal data for this purpose, without, however, affecting the processing carried out by PREMIUM TASTE CMN SRL on the basis of the consent expressed by you prior to its withdrawal.
  1. For the fulfilment of processing purposes, PREMIUM TASTE CMN SRL may disclose your data to partners, third parties or entities that support PREMIUM TASTE CMN SRL in carrying out the activity through the website (e.g. courier companies, IT service providers), or to central/local public authorities, so that the processing complies with the requirements set out in the GDPR Regulation and ensures the protection of your rights. However PREMIUM TASTE CMN SRL remains the controller of your data. In the following example cases listed:

for site administration;

in cases where such communication would be necessary for the award of prizes or other facilities to data subjects obtained as a result of their participation in various promotional campaigns organised by PREMIUM TASTE CMN SRL through the site;

to maintain, customise and improve the website and the services provided through it;

for conducting data analysis, testing and research, monitoring usage trends and activity, developing security features and user authentication;

for sending commercial marketing communications, under the conditions and within the limits provided by law;

where disclosure of personal data is required by law, etc.

Email communication services (SMTP) – email address;

Newsletter services – e-mail address, name, surname, telephone number;

Courier services – name, surname, e-mail address, telephone number, address;

Online payment processing services – name, surname, e-mail address, telephone number, address;

Billing/accounting services – name, surname, ID, e-mail address, telephone number, address;

Legal services – name, surname, address, CNP;

TRANSFER OF PERSONAL DATAPersonal data provided to PREMIUM TASTE CMN SRL may be transferred outside Romania, but only to countries in the European Union.

  1. RIGHTS YOU BENEFIT FROMUnder the conditions laid down by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:the right to information, i.e. the right to receive details of the processing activities carried out by PREMIUM TASTE CMN SRL, as described in this document;
    the right of access to data, i.e. the right to obtain confirmation from PREMIUM TASTE CMN SRL regarding the processing of personal data, as well as details of processing activities such as the way in which the data are processed, the purpose for which the processing is carried out, the recipients or categories of recipients of the data, etc;
    the right to rectification, i.e. the right to obtain the correction, without justified delay, by PREMIUM TASTE CMN SRL of inaccurate/unjustified personal data, as well as the completion of incomplete data; the rectification/completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate efforts.
    the right to erasure of the data, without undue delay, (“right to be forgotten”), if one of the following grounds applies:
    they are no longer necessary for the purposes for which they were collected or processed;
    where consent is withdrawn and there is no other legal basis for the processing;
    where the data subject objects to the processing and there are no legitimate grounds for objecting to the processing;
    if the personal data have been unlawfully processed;
    if the personal data must be erased to comply with a legal obligation;
    personal data were collected in connection with the provision of information society services in accordance with Union law or national law under which the controller operates.It is possible that, following the request for erasure of data, PREMIUM TASTE CMN SRL may anonymise these data (thus depriving them of their personal nature) and continue processing for statistical purposes under these conditions;the right to restrict processing to the extent that :
    the person disputes the accuracy of the data, for a period that allows us to verify the accuracy of the data;
    the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead the restriction of their use;
    the controller no longer needs the personal data for the purpose of the processing, but the data subject requests it for the establishment, exercise or defence of legal claims; or
    the data subject has objected to the processing (other than for direct marketing purposes), for the period of time during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.The right to data portability, i.e. (i) the right to receive personal data in a structured, commonly used and readable format, and (ii) the right to have such data transferred by PREMIUM TASTE CMN SRL to another data controller, insofar as the conditions laid down by law are met;
    the right to object – with regard to processing activities may be exercised by submitting a request as indicated below:
    at any time, for reasons relating to the data subject’s particular situation, for data relating to him or her to be processed on the basis of the legitimate interest of PREMIUM TASTE CMN SRL or on the basis of the public interest, unless PREMIUM TASTE CMN SRL can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims;
    at any time, free of charge and without any justification, that data relating to him or her be processed for direct marketing purposes.the right not to be subject to an automated individual decision, i.e. the right not to be subject to a decision taken solely on the basis of automated processing activities, including profiling, which produces legal effects concerning the data subject or otherwise significantly affects him or her;
    the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent you consider it necessary.

HOW DO YOU ACCESS YOUR DATA? For any additional questions about how personal data is processed and to exercise your rights mentioned above, please contact the email address: contact@luna-truffles.com. This website uses cookie files. For more information on how these files are used, please visit the following link: Cookie Policy